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Business Operation Trainings

German Centre Taicang Academy offers the following business operation trainings.

Date: Thursday, 15 December 2022 and Friday, 19 May 2023
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 15

Course introduction

Currently, traditional enterprises have many difficulties, such as the rising cost, the difficult recruitment, the rising requirement of flexibility as well as individuation. The smart manufacturing is an effective solution that many enterprises will choose. But for many enterprises it is difficult to start or to implement smart manufacturing project efficiently because of the shortage of Professionals, lack of top-level planning etc.

This course starts with difficulties encountered by the traditional manufacturing industry and problems existing in most smart manufacturing projects. Specifically, it will introduce how to plan smart manufacturing projects, how can the lean tools support smart manufacturing projects. It will also study the way for enterprises to find the suitable smart manufacturing mode based on their current situation and then to improve the operation and management level of their enterprises.

Target audience

Professionals from all industries, especially manufacturing industry, who is interested in smart manufacturing, especially for leaders and members of smart manufacturing projects.

Training objective

At the end of this session, participants will gain:

  • Master how to decompose objectives by the lean strategic deployment
  • Master core systems of smart manufacturing
  • Master core technologies of smart manufacturing
  • Understand planning methods of smart manufacturing projects
  • Master common misunderstandings in smart manufacturing projects and the way to avoid them

Training content

  • Difficulties encountered by traditional enterprises as well as the industrial transformation and upgrading brought by smart manufacturing
    • Traditional enterprises have meet great difficulties due to the market uncertainty, the rise of cost and the change of operation mode.
    • The understanding of smart manufacturing
    • Aspects those can be helped by smart manufacturing in the enterprise operation and management process
  • Smart manufacturing system and core systems
    • Intelligent manufacturing systems proposed by different companies and their similarities as well as differences
    • Core system analysis of smart manufacturing
    • The difference between ideal and reality of smart manufacturing projects
    • Common problems meet by smart manufacturing projects and the way to avoid them
  • Planning method of smart manufacturing projects
    • The recommended planning process of smart manufacturing projects
    • The combination of intelligent manufacturing projects with business objectives through lean strategic deployment
    • The way that lean tools can support smart manufacturing projects
  • Case studies
    • Bottleneck improvement by smart manufacturing
    • Smart manufacturing workshop based on process optimization
    • Digital workshop construction based on value stream

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Wednesday, 23 March 2023
Time: 9:00 am – 5:00 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 15

Training background

As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?

  • At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goes
  • Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emails
  • A team member frequently delays on task delivery, but you are not comfortable giving direct feedbacks as you are not his/her line manager
  • Stakeholders may have different opinions on the project, you realize that it is too difficult to convince people with different positions and backgrounds

Course introduction

Effective Communication in Project Management is a practical training designed to help participants communicate clearly and effectively in project-based situations, especially difficult situations where leading without authority is needed. This is not a theoretical training on how effective communication works or what phycological tricks are behind it, instead, it only focuses on practical techniques which could bring visible improvements during the class. This training includes four project-based effective communication techniques:

  • Project presentation technique
  • Project escalation technique
  • Project feedback technique
  • Project stakeholder convincing technique

All above-mentioned techniques will be practiced though real-case exercises during the training.

Training objective

At the end of this session, participants will:

  • Understand the key elements of project-based communication
  • Master the techniques for effective project-based communication
  • Achieve visible improvement on project-based communication

Training content

  • Communication in Project Management
    In this section, we will introduce the characteristics of project-based communication and explain why it is different from other types of communication.
  • Project presentation technique
    In this section, we will introduce to the participants a catchy presentation technique – VIBE – which is especially useful in project presentation. Group exercises are included.
  • Project escalation technique
    External resource and support are crucial in project management. In this section, we will introduce a special project escalation technique – Elevator Escalation – which is especially useful when certain stakeholders are too busy to provide in time support to your project. Group exercises are included.
  • Project feedback technique
    In a healthy project environment, every member may need to intensively give and/or receive feedbacks to move the project forward. In this section, we will introduce the ground rules of feedback for givers and receivers and a technique called “Burger’s rule” which improves the effectiveness of feedback. Group exercises are included.
  • Project stakeholder convincing technique
    Stakeholders may have different opinions on your project, and it is commonly difficult to convince people with different positions and backgrounds. In this section, we will introduce series of tools that help to convince your stakeholders to make their contribution to the project.

Target audience

Project managers, entry-level to mid-level management staff who are frequently involved in projects.

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 14 April 2023
Time: 9:00 am – 5:30 pm
Venue: German Centre Taicang
Language: Chinese
Price: 2,800 RMB per person (the participation fee includes lunch and coffee break)
Participants: max. 15

Course introduction

Lean Six Sigma is a classic and powerful methodology that helps organizations improve their product quality and process efficiency. It provides a structured roadmap and useful tools for effective problem-solving. Lean Six Sigma Certification is thus one of the most popular certifications at workplace. This training includes:

  • Introduction to the basics of Lean Six Sigma
  • The fundamental logic of Six Sigma DMAIC methodology and the tools in each phase that is required at yellow belt level
  • A real case problem-solving group exercise throughout the training

After full participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.

Target audience

Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.

Training objective

At the end of this session, participants will gain:

  • Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset
  • Skillset upgrade: participants will understand the Lean Six Sigma methodology and its tools
  • Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work
  • Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt

Training content

  • Introduction to Lean Six Sigma
    In this section, you will learn about the background and basics about Lean Six Sigma
  • DMAIC – Define phase
    In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.
  • DMAIC – Measure phase
    In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.
  • DMAIC – Analyze phase
    In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and “5 why” and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.
  • DMAIC – Improve phase
    In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.
  • DMAIC – Control phase
    In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Friday, 16 June 2023
Time: 1:30 pm – 5:30 pm
Venue: German Centre Taicang
Language: English
Price: 1,800 RMB per person
Participants: max. 15

Course introduction

There are three key components for peak performance in an organisation:

  • creating psychological safety (deep respect for one another no matter what)
  • setting measurable goals and holding people accountable without intimidation and judgment
  • providing effective reinforcing, developmental and critical feedback on a regular basis

This workshop aims to strengthen the organization’s performance ability by providing organizational leaders with the necessary tools & practice to provide impactful candid constructive performance feedback to their staff. The effectiveness of properly delivered reinforcing, developmental and critical feedback is key to creating a well-functioning performance culture while preserving psychological safety between managers and employees, the most important factor for peak performance in organisations.

Target audience

Directors, Managers, Team Leaders, High Potentials, and HR employees

Training content

Learning:

  • …about the performance bell curve and the different performer types
  • …how to effectively reinforce someone’s behavior
  • …how to keep a non-judgmental attitude while providing feedback (compassionate and honest)
  • …how to provide critical feedback without making the counterpart lose motivation and give up

During this training no PPT slide will be shown. Instead there will be sufficient opportunity to practice and receive feedback based on a case study.

About 8C Consulting

8C Consulting helps its clients to achieve highly effective communication and collaboration in mono- and multi-cultural environments.

Increasing self-awareness and the effectiveness of collaboration within an organization improves the quality of leadership, generates better business results, reduces costly conflicts, and eventually contributes to lower attrition rates in the workforce. 8C Consulting is your partner for achieving all the above.

Our service portfolio comprises the following:

  • 1:1 Executive Coaching (incl. cross-cultural onboarding for German leaders in China and Chinese leaders in Germany)
  • Collaboration Consulting (achieving Psychological safety in an organization, Conflict consulting and Mediation)
  • (Senior) Leadership Team Development Workshops/ Team Coaching
  • Communication Trainings (Cross-Cultural Training, Feedback, Conflict Management, influencing without authority across cultural, hierarchy and borders).

The eight C’s of 8C Consulting stand for: Candid, Compassionate, Cross-Cultural, Conscious, Constructive Communication & Collaboration.

Date: Thursday, 27 October 2022 – Session 1
Friday, 25 November 2022 – Session 2
Venue: Online
Language: Chinese
Price: 5,500 RMB per person
Time: 9:00 am – 5:00 pm

Organizers

Course introduction

This is a training series with two sessions, providing a complete methodology covering from course design to training delivery for trainers and those who are about to become trainers with systematic framework, clear logic and strong operability. Unlike most TTT courses which mainly focus on detailed training delivery soft skills, this course builds a complete and clear framework for all trainers to follow when conduct their daily work. In addition, while interpreting professional theories, the course also provides various case studies, which not only enables students to understand “what”and “why”, but also demonstrates them “how to”. Last but very importantly, after each session, one-on-one coaching is provided on both course design and training delivery.

Target audience

Internal trainers or those who are about to become trainers.

Training Objective

  • To help beginners master the essentials of becoming a trainer and get started quickly
  • To help trainers with certain experience to identify their own weaknesses and improve accordingly

Training Content

This training series has two sessions, after each session, one-on-one coaching is provided.

Session 1: The 5 steps of course design

Step 1: Set training objective

  • Investigate training background
  • Learn about target participants
  • Identify training topics
  • Set training objective

Step 2: Build training outline

  • Clarify the overall structure
  • Develop the roadmap of main content
  • Check the source of training materials
  • Build training outline

Step 3: Fill in the content

  • Use various of teaching methods
  • Demonstration of common teaching methods
  • Simulation design throughout the training

Step 4: Develop training slides (PPT)

  • Basic principles of PPT slides making
  • 3 skills to improve slides making efficiency: Slide Master, Color template card and Shortcuts
  • Introduction to other teaching formats

Step 5: Continuous improvement

  • Trial lecture and acceptance of new courses
  • Continuous improvement during long-term teaching
  • One on one coaching on training material

Session 2: The 4 elements of training delivery

Element 1: Preparation

  • Check training material
  • Learn about the participants
  • Classroom layout and equipment check
  • Trainer dress code

Element 2: Opening

  • Connect participants with the trainer – trainer self-introduction
  • Connect participants with each other – ice breaker activities
  • Connect participants with training content – expectation management

Element 3: Controlling

  • Adjust your “trainer mindset”
  • Give professional presentations
  • Make good impressions
  • Interact with student effectively
  • Dealing with difficult situations
  • Q&A skills

Element 4: Closure and follow-up

  • Training closure
  • Collect training feedback
  • Track training results

About Linke Consulting

Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.

Date: Tuesday, 8 November 2022
Time: 1:30 pm – 5:00 pm
Venue: German Centre Taicang
Language: English
Price: 1,200 RMB per person
Participants: max. 15

Course Introduction

Conflicts of interest (COI) are one of the most common business issues in mainland China. A COI is where one or more employees set up third-party companies (or establish relations with existing companies) to personally profit from insider information or benefit from increased business, discounts and rebates. Our research shows that even companies that have been operating in China for more than ten years have at least a 75% chance of COI issues. Resolving COI issues is challenging given the unique commercial and legal environment in mainland China.

Resolving a COI should be managed as a challenge to business continuity rather than a strictly legal issue. The company is likely to need to provide some form of compensation in order to remove an employee while minimising risk. It is critical to develop an intelligence-based assessment of the risk to business continuity and create an execution plan to mitigate and minimise that risk

Target audience

Legal heads, finance heads, GM level and above from manufacturing industries.

Training Content

From this session you will be able to

  • The difference between the legal due diligence and the business continuity perspective
  • Risks, advantages and disadvantages of due diligence from different angels
  • Guided with a proper methodology and execution plan
  • Case studies

About Control Risks

Control Risks is a specialist risk consultancy that helps create secure, compliant and resilient organisations. We believe that taking risks is essential to success, so we provide the insight and intelligence you need to realise opportunities and grow. And we ensure you are prepared to resolve issues and crises. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

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