Business Operation Trainings
German Centre Taicang Academy offers the following business operation trainings.
| Date: | Wednesday, 23 March 2023 |
| Time: | 9:00 am – 5:00 pm |
| Venue: | German Centre Taicang |
| Language: | Chinese |
| Price: | 2,800 RMB per person (the participation fee includes lunch and coffee break) |
| Participants: | max. 15 |
Training background
As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?
- At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goes
- Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emails
- A team member frequently delays on task delivery, but you are not comfortable giving direct feedbacks as you are not his/her line manager
- Stakeholders may have different opinions on the project, you realize that it is too difficult to convince people with different positions and backgrounds
Course introduction
Effective Communication in Project Management is a practical training designed to help participants communicate clearly and effectively in project-based situations, especially difficult situations where leading without authority is needed. This is not a theoretical training on how effective communication works or what phycological tricks are behind it, instead, it only focuses on practical techniques which could bring visible improvements during the class. This training includes four project-based effective communication techniques:
- Project presentation technique
- Project escalation technique
- Project feedback technique
- Project stakeholder convincing technique
All above-mentioned techniques will be practiced though real-case exercises during the training.
Training objective
At the end of this session, participants will:
- Understand the key elements of project-based communication
- Master the techniques for effective project-based communication
- Achieve visible improvement on project-based communication
Training content
- Communication in Project Management
In this section, we will introduce the characteristics of project-based communication and explain why it is different from other types of communication. - Project presentation technique
In this section, we will introduce to the participants a catchy presentation technique – VIBE – which is especially useful in project presentation. Group exercises are included. - Project escalation technique
External resource and support are crucial in project management. In this section, we will introduce a special project escalation technique – Elevator Escalation – which is especially useful when certain stakeholders are too busy to provide in time support to your project. Group exercises are included. - Project feedback technique
In a healthy project environment, every member may need to intensively give and/or receive feedbacks to move the project forward. In this section, we will introduce the ground rules of feedback for givers and receivers and a technique called “Burger’s rule” which improves the effectiveness of feedback. Group exercises are included. - Project stakeholder convincing technique
Stakeholders may have different opinions on your project, and it is commonly difficult to convince people with different positions and backgrounds. In this section, we will introduce series of tools that help to convince your stakeholders to make their contribution to the project.
Target audience
Project managers, entry-level to mid-level management staff who are frequently involved in projects.
About Linke Consulting
Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.
| Date: | Friday, 14 April 2023 |
| Time: | 9:00 am – 5:30 pm |
| Venue: | German Centre Taicang |
| Language: | Chinese |
| Price: | 2,800 RMB per person (the participation fee includes lunch and coffee break) |
| Participants: | max. 15 |
Course introduction
Lean Six Sigma is a classic and powerful methodology that helps organizations improve their product quality and process efficiency. It provides a structured roadmap and useful tools for effective problem-solving. Lean Six Sigma Certification is thus one of the most popular certifications at workplace. This training includes:
- Introduction to the basics of Lean Six Sigma
- The fundamental logic of Six Sigma DMAIC methodology and the tools in each phase that is required at yellow belt level
- A real case problem-solving group exercise throughout the training
After full participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.
Target audience
Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.
Training objective
At the end of this session, participants will gain:
- Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset
- Skillset upgrade: participants will understand the Lean Six Sigma methodology and its tools
- Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work
- Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt
Training content
- Introduction to Lean Six Sigma
In this section, you will learn about the background and basics about Lean Six Sigma
- DMAIC – Define phase
In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.
- DMAIC – Measure phase
In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.
- DMAIC – Analyze phase
In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and “5 why” and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.
- DMAIC – Improve phase
In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.
- DMAIC – Control phase
In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.
About Linke Consulting
Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.
| Date: | Wednesday, 26 April 2023 |
| Time: | 2:00 pm – 4:00 pm (without break) |
| Venue: | German Centre Taicang |
| Language: | English |
| Price: | 800 RMB per person |
| Participants: | max. 15 |
Training Background
Effective whistleblowing systems are indispensable for good compliance management. This fact also applies in China, where regulation of the matter is increasing rapidly.
High profile cases of corporate fraud, corruption, and other forms of malfeasance have highlighted the importance of addressing the importance of installing an effective system for whistleblowers and their protection in corporate China, where this issue has gained momentum and has become a key consideration for management and compliance officers. Although a formal, standalone ‘Whistleblower Act’ has not been introduced yet in China, various other regulatory and administrative acts have been released in the past years, indirectly protecting whistleblowers and thus reinforcing the need for establishing an adequate system.
On top of that, a large number of companies falling under the scope Germany’s new Supply Chain Due Diligence Act are now obligated by law to implement a mechanism for receiving and handling complaints regarding alleged violations of the Act’s provisions on human rights and environmental protection. Things will get even more challenging once the proposed draft for a new Whistleblower Protection Act will be implemented in Germany, requiring an even larger number of companies to establish whistleblower systems covering far more than just supply chain due diligence.
Course Introduction
Whistleblowing is a critical topic for any organization. When employees or any other insiders report illegal, unethical, or damaging practices within a company, they can help to prevent harm to the public, protect other employees, and preserve the reputation and financial stability of the organization. However, whistleblowers often face significant risks, including retaliation from their employers, social stigma, and legal repercussions.
In this seminar we will explore the complex and often challenging issues surrounding whistleblowing in corporations. We will examine the legal protection available to whistleblowers, the potential costs and benefits of reporting, and the ethical considerations that employees and managers must weigh when deciding whether to speak out.
We will further draw on case studies and real examples to illustrate the challenges and opportunities of whistleblowing. By the end of the seminar, you will have a deeper understanding of the complex ethical and practical issues involved in the topic, and be better equipped to navigate these challenges in your professional context.
Training Objective
The course is designed to provide the audience with a solid understanding of the regulatory requirements and underlying legal acts when it comes to whistleblowing actions by employees. Participants will further learn and understand how to setup a system that that can be used in corporations to encourage employees to come forward anonymously and how to protect them against retaliation.
Training Content
- Introduction to whistleblowing
- What is whistleblowing?
- Why whistleblowing matters for every (!) company
- Risks and opportunities
- What the law says about whistleblowing
- Internal and external reporting mechanisms and systems
- Choice according to law?
- Pros and Cons of internal/external reporting mechanisms
- Characteristics and minimum requirements
- Data protection and data security
- Legal protection for whistleblowers and ethical considerations
- Relevant statutory provisions on whistleblower protection
- Importance of whistleblower protection beyond the law
- Case studies with real-life examples
- Liability in case of non-compliance
- Methods of managing and analyzing whistleblowing data
Training Audience
This course targets primarily upper management and those personnel in management that are appointed with compliance related matters. Further, a deepened understanding of the topic can help support human resource management.
About Rödl & Partner
As attorneys, tax advisors, management and IT consultants and auditors, Rödl & Partner is present in 50 countries with 107 own offices and around 5,260 experts. In China, Rödl & Partner assists clients from four wholly owned offices in Beijing, Shanghai, Guangzhou and Taicang. Our comprehensive advisory from a single source translates into a decisive advantage in ensuring the success of our clients’ engagements in China. The focal point of our services is legal and tax structuring and restructuring of foreign investors’ engagements in China. Many years of local experience have allowed us to gain an in-depth insight into the specific challenges and opportunities of China as an investment destination. Our clients can benefit from this knowledge, coupled with the high standard of service and expertise of an international organization.
| Date: | Friday, 12 May 2023 |
| Time: | 2:00 pm – 4:00 pm (without break) |
| Venue: | German Centre Taicang |
| Language: | Chinese |
| Price: | 800 RMB per person |
| Participants: | max. 15 |
Training Background
There are only few single topics that have gained so much attention and at the same time are subject to so many misconceptions as the extremely wide concept of compliance. Often understood as following specific legally binding rules from fields such as anti-corruption and bribery, taxation, environment, employment, data and cybersecurity etc. But to achieve a certain ‘state of compliance’, the notion of compliance encompasses far more than just observing applicable laws and regulations.
It is a comprehensive and separate management system within organizations that consists of clearly defined policies, controls and procedures implemented in response to the numerous risks the organization is exposed to from the inside and the outside. Compliance is about developing and maintaining a ‘culture of compliance’ within the organization and to constantly monitor, test and adjust the existing system where necessary.
Course Introduction
“Compliance for SME: building a compliance culture for long-term success” has been designed with a view not only to introduce the concept and important underlying principles of compliance to the course participants, but above all to equip them with knowledge and tools necessary to build a true compliance culture within their respective organizations. Special focus is placed on SME because those companies often differ significantly in their capability and resources to establish separate inhouse compliance departments.
The course looks at where and how compliance is relevant in different business units and how employees at all levels play a crucial role in establishing and preserving a culture of trust and integrity. The course will present the most relevant regulatory areas and highlight common pitfalls that matter across industries.
Training Objective
Participants of this course will learn the basic concepts, principles, structures and procedures that form part of a good corporate compliance management system. Participants will be sensitized to why compliance is crucial for sustainable success of both the organization and the employees themselves. Participants will learn how to identify critical aspects of compliance in their daily work and, ideally, play an active role in the future in shaping the compliance culture in their own organization. The course follows an interactive approach whereby participants will get enough opportunities to share knowledge and experiences with each other.
Training Content
- Introduction to basic concepts, principles, structures and procedures of compliance
- Feedback sharing on participants’ prior knowledge and experience
- Common misconceptions about compliance
- Defining and outlining why and how compliance matters to employees and organizations
- Identifying areas and business units with exposure to compliance risks
- Compliance and management liability
- Cornerstones of an effective compliance management system
- How to deal with compliance matters – tools and practice tips to tackle any compliance challenge
- Overview of important regulatory areas of compliance in China
- Anti-corruption and bribery
- Finance & tax
- Employment
- Production & Environment
- Data and Cybersecurity
- Export control and international sanctions
- Supply chain due diligence
- Others
- Case simulation in small groups (3-4 persons/group)
Training Audience
Employees of SME at all levels and from all departments, including management personnel
About Rödl & Partner
As attorneys, tax advisors, management and IT consultants and auditors, Rödl & Partner is present in 50 countries with 107 own offices and around 5,260 experts. In China, Rödl & Partner assists clients from four wholly owned offices in Beijing, Shanghai, Guangzhou and Taicang. Our comprehensive advisory from a single source translates into a decisive advantage in ensuring the success of our clients’ engagements in China. The focal point of our services is legal and tax structuring and restructuring of foreign investors’ engagements in China. Many years of local experience have allowed us to gain an in-depth insight into the specific challenges and opportunities of China as an investment destination. Our clients can benefit from this knowledge, coupled with the high standard of service and expertise of an international organization.
| Date: | Friday, 19 May 2023 |
| Time: | 9:00 am – 5:30 pm |
| Venue: | German Centre Taicang |
| Language: | Chinese |
| Price: | 2,800 RMB per person (the participation fee includes lunch and coffee break) |
| Participants: | max. 15 |
Course introduction
Currently, traditional enterprises have many difficulties, such as the rising cost, the difficult recruitment, the rising requirement of flexibility as well as individuation. The smart manufacturing is an effective solution that many enterprises will choose. But for many enterprises it is difficult to start or to implement smart manufacturing project efficiently because of the shortage of Professionals, lack of top-level planning etc.
This course starts with difficulties encountered by the traditional manufacturing industry and problems existing in most smart manufacturing projects. Specifically, it will introduce how to plan smart manufacturing projects, how can the lean tools support smart manufacturing projects. It will also study the way for enterprises to find the suitable smart manufacturing mode based on their current situation and then to improve the operation and management level of their enterprises.
Target audience
Professionals from all industries, especially manufacturing industry, who is interested in smart manufacturing, especially for leaders and members of smart manufacturing projects.
Training objective
At the end of this session, participants will gain:
- Master how to decompose objectives by the lean strategic deployment
- Master core systems of smart manufacturing
- Master core technologies of smart manufacturing
- Understand planning methods of smart manufacturing projects
- Master common misunderstandings in smart manufacturing projects and the way to avoid them
Training content
- Difficulties encountered by traditional enterprises as well as the industrial transformation and upgrading brought by smart manufacturing
- Traditional enterprises have meet great difficulties due to the market uncertainty, the rise of cost and the change of operation mode.
- The understanding of smart manufacturing
- Aspects those can be helped by smart manufacturing in the enterprise operation and management process
- Smart manufacturing system and core systems
- Intelligent manufacturing systems proposed by different companies and their similarities as well as differences
- Core system analysis of smart manufacturing
- The difference between ideal and reality of smart manufacturing projects
- Common problems meet by smart manufacturing projects and the way to avoid them
- Planning method of smart manufacturing projects
- The recommended planning process of smart manufacturing projects
- The combination of intelligent manufacturing projects with business objectives through lean strategic deployment
- The way that lean tools can support smart manufacturing projects
- Case studies
- Bottleneck improvement by smart manufacturing
- Smart manufacturing workshop based on process optimization
- Digital workshop construction based on value stream
About Linke Consulting
Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.
| Date: | Friday, 26 May 2023 |
| Time: | 9:00 am – 6:00 pm |
| Venue: | German Centre Taicang |
| Language: | English/Chinese |
| Price: | 2,300 RMB per person (the participation fee includes lunch and coffee break) |
| Participants: | max. 16 |
Training Background
The importance and practical mastery of English as a common language of communication has become beyond doubt. Especially for those who are working in foreign companies in China, how to use English written expression and business writing for communication, project reporting, and meeting organization has become an important challenge and a must for daily application. How to master Business English writing proficiently, so that it is both professional and highly effective, is also a powerful bonus skill in personal career development.
Course introduction
Business English is aimed at adapting to the language requirements of workplace life, and the content involves all aspects of business activities. Among them, Business English Writing is in the form of written expression, according to different business scenarios (such as: writing emails, compiling reports, sending instant messages, etc.), expressing relevant content clearly and efficiently, raising questions, appeals and solutions with suggestions, etc. When well applied, it can be used to promote the development of work and the coordination and distribution of manpower among relevant personnel of the organization.
This course will teach the students how to master the basic points and writing skills of Business English Writing in combination with western corporate management concepts, work philosophy, culture and habits in the working scenarios, so as to promote efficient communication and work. Proper application can help to achieve twice the result with half the effort!
Training objective
At the end of the course, students will master the basic expression methods and skills of Business English Writing, practice in teams through case studies and role-play scenes, find out the problems and areas that need to be improved in actual application, and begin to apply them to their own work environment.
Target Audience
Middle and high-level management personnel involved in English business activities in foreign companies, or relevant personnel who want to learn and improve Business English Writing practice
Training content
- General skills in business English writing
- Basic framework and structure of Business English Writing
- Commonly used efficient phrases and sentence patterns (incl. phrasing exercises)
- Analysis of western management concepts, culture and communication habits
- Analysis of common English expression mistakes in business writing and advices on how to avoid them (incl. case study)
- Business English writing essentials and case study in three different business scenarios
- Email drafting
- Business reporting
- Instant messages (E.G. Wechat)
- Scenario exercises and actual case sharing of students – to improve and enhance in practice
About Linke Consulting
Founded in Shanghai in 2020 by ASQ Certified Master Black Belt Nadya Liu, Linke Consulting Co., Ltd. is a boutique consulting firm that provides theoretical training and practical coaching on Operational Excellence methodologies and tools, aiming at helping corporate clients to achieve their strategic goals and accelerating career development for individual students through scientific enablement. As a young company, Linke Consulting has quickly made its name among numerous corporate clients, individual students and business partners with its solid expert team, flexible consulting approach, international service standard and high-level delivery.
| Date: | Friday, 16 June 2023 |
| Time: | 1:30 pm – 5:30 pm |
| Venue: | German Centre Taicang |
| Language: | English |
| Price: | 1,800 RMB per person |
| Participants: | max. 15 |
Course introduction
There are three key components for peak performance in an organisation:
- creating psychological safety (deep respect for one another no matter what)
- setting measurable goals and holding people accountable without intimidation and judgment
- providing effective reinforcing, developmental and critical feedback on a regular basis
This workshop aims to strengthen the organization’s performance ability by providing organizational leaders with the necessary tools & practice to provide impactful candid constructive performance feedback to their staff. The effectiveness of properly delivered reinforcing, developmental and critical feedback is key to creating a well-functioning performance culture while preserving psychological safety between managers and employees, the most important factor for peak performance in organisations.
Target audience
Directors, Managers, Team Leaders, High Potentials, and HR employees
Training content
Learning:
- …about the performance bell curve and the different performer types
- …how to effectively reinforce someone’s behavior
- …how to keep a non-judgmental attitude while providing feedback (compassionate and honest)
- …how to provide critical feedback without making the counterpart lose motivation and give up
During this training no PPT slide will be shown. Instead there will be sufficient opportunity to practice and receive feedback based on a case study.
About 8C Consulting
8C Consulting helps its clients to achieve highly effective communication and collaboration in mono- and multi-cultural environments.
Increasing self-awareness and the effectiveness of collaboration within an organization improves the quality of leadership, generates better business results, reduces costly conflicts, and eventually contributes to lower attrition rates in the workforce. 8C Consulting is your partner for achieving all the above.
Our service portfolio comprises the following:
- 1:1 Executive Coaching (incl. cross-cultural onboarding for German leaders in China and Chinese leaders in Germany)
- Collaboration Consulting (achieving Psychological safety in an organization, Conflict consulting and Mediation)
- (Senior) Leadership Team Development Workshops/ Team Coaching
- Communication Trainings (Cross-Cultural Training, Feedback, Conflict Management, influencing without authority across cultural, hierarchy and borders).
The eight C’s of 8C Consulting stand for: Candid, Compassionate, Cross-Cultural, Conscious, Constructive Communication & Collaboration.
Overview
News & Events
Stay up to date on current events, news and interesting topics around the German Centre Taicang.
WeChat: 太仓德国中心
German Centre Taicang
Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China
Telephone +86 512 5320 3188
Contact
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News & Events
Stay up to date on current events, news and interesting topics around the German Centre Taicang.
WeChat: 太仓德国中心
German Centre Taicang
Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China
Telephone +86 512 5320 3188
Contact
Directions
Stay up to date on current events, news and interesting topics around the German Centre Taicang.
WeChat: 太仓德国中心
Dongting Building, 15. Floor
Middle Zhenghe Road 319
215400 Taicang, PR China
Telephone +86 512 5320 3188
Contact
Directions